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Q&A
FAQ
0266-26-1455
[Reception hours] 9:00 to 18:00
Q&A
What are the check-in and check-out times?
Check-in is from 3pm and rooms are ready.
Check-out time is 10am.Does the hotel have parking?
There is a car park behind the hotel that can accommodate approximately 22 cars.
There is also a second parking lot about 100 meters away fr…Continue readingAre there smoking rooms?
Smoking is prohibited throughout the facility, including guest rooms.
If you wish to smoke, there is a designated area outside.Please contac…Continue readingAre there any convenience stores nearby?
The nearest convenience store is the Seven-Eleven Shimo Suwa Taisha Shrine branch.
It's about a 6-minute walk away.Can I store my luggage before check-in?
We can store your luggage even before check-in.
Please ask the front desk.Please bring any valuables with you.Are there drinks and other items for sale?
We sell alcohol, instant noodles, and snacks next to the front desk on the 1st floor.
There are also drink vending machines on the 3rd floor…Continue readingIs there a refrigerator in the room?
There is a refrigerator in the guest room so please feel free to use it.
In addition, the drinks in the refrigerator (tea and mineral water)…Continue readingIs there a microwave?
The microwave is located on your right hand side after getting off the elevator on the 3rd floor.
Please feel free to use it.Is there a room with a music box?
Six rooms on the fourth floor, which will be renovated in April 2025, are equipped with music boxes.
There is a music box switch on the tabl…Continue readingAre there bicycle rentals?
Electrically assisted bicycles are available.
The facility is available from 9:00 to 16:00 and costs 3,000 yen per day.
The fee includes hel…Continue reading
Reservations and Inquiries
Please contact us if you have any questions.