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Facilities and services
Facility
Facility and service information
- We hope that our guests who are traveling or on business have a comfortable stay.
We offer a full range of facilities within our facility.
Front deskWe welcome you upon arrival in our bright and spacious lobby.
At the front desk, we can provide information on nearby tourist attractions and restaurants.【Location】 1F
【Reception hours】 Check-in 15:00 / Check out 10:00
Music box exhibition
Next to the front desk, there is a display of Shimo-Suwa Town's world-famous technology,
We are exhibiting music boxes from NIDEK Instruments Co., Ltd. (formerly Sankyo Seiki).
If you have time, please also stop by the Nidek Music Box Memorial Museum "Suwanone".
In-hotel shopNext to the front desk, you can enjoy soft drinks, beer, and other beverages.
We sell sweets and snacks.【Opening Hours】 15:00 to 23:00
Natural hot spring private bath
We have a bath available for overnight guests to use 24 hours a day.
This is a natural hot spring bath in the hot spring town of Shimo- Shimo-Suwa.
Please use this service to relieve the fatigue of your travels.
Reservations are required for each room, so please let the front desk know the time you would like to use the service when you check in.
*Please note that we may not be able to accommodate your request depending on the reservation situation.【Location】 B1F
【Open Hours】 <Reservation required> Available 24 hours a day(1 slot 45 minutes)
Melody Room private hot spring
The rare natural stones "Towada stone" and "granite" are used generously.
This is a Japanese modern stone-clad bathtub created by a skilled craftsman.
The hot spring is, of course, a natural spring from Shinshu Shimosuwa Onsen.【Location】 4F
【Open Hours】 <Reservation required>From 15:00(Hot spring use 45 minutes / Relaxing Room 45 minutes)
Please let the front desk know the time you would like to use the service when you check in.
Melody Room Exclusive Relaxation RoomA private relaxing room exclusively for Melody Room.
We have two i COCOON units installed.
Breakfast venue
Breakfast is served at Sora Sora, a tenant on the first floor.【Location】 1F
【Breakfast time】 From 7:00 to 8:30
Bicycle rentalA charge-assisted bicycle that can travel 1,000km on a single charge. "evol GNU"
A cycling road has been established along course for one lap Lake Suwa (16km),
You can enjoy the scenery of Lake Suwa, the hot spring town, and the magnificent views of Mt Fuji and Yatsugatake!
It is also convenient for sightseeing, including at Suwa Taisha Shrine.【Usage fee】 1,000 yen per hour / 5,000 yen per day
【Open Hours】 From 9:00 to 16:00
【Number of units】 10 units
Generally, a reservation is required in advance, but you can use the facility on the day if there is availability.
Vending machines and microwave ovensThere are also juice vending machines and microwaves on the 3rd floor.【Location】 3F
Wi-Fi available in this facilityWi-Fi is available throughout the entire building.
All rooms are equipped with LAN lines, so even if your computer does not support wireless LAN,
You can access the Internet free of charge by connecting to the jack provided in your room.
It can be used for sending and receiving emails and data, browsing the web, etc.
LAN cables are available for loan at the reception.
Please bring a computer equipped with a LAN port.
*As multiple customers will be using the facility,
Speeds may be slower depending on usage.
Please understand.
Common services and basic information
| Number of rooms | Total number of rooms: 24:22 Western-style rooms / 2 Japanese-style rooms Western-style room translation:14 single rooms(17m²)/ 3 double rooms(17m²)/ 5 twin rooms(22㎡) |
|---|---|
| Standard Room Facilities | All rooms have bath and shower toilet/ Shower in all rooms / All rooms are air-conditioned / tv set / refrigerator / dryer / Down duvet Mineral water and tea are provided in the refrigerator. It's free, so please feel free to use it. |
| Amenities | yukata / Bath towels / Hand towel shampoo / rinse / Body soap / hairbrush / Toothbrush / Toothpaste |
| Rental equipment | LAN cable(Internet Cable)/ Trouser press |
| Paid services | Copy/Fax/Courier service available/ massage / Bicycle rental |
| Wi-Fi available in this facility | [How to connect]Wired LAN / Wireless LAN [PC Rental]No [Internet connection]Free Wi-Fi is available throughout the entire building. LAN cables are available for loan at the reception.Please bring a computer equipped with a LAN port. *As multiple customers use the service, speeds may be slower depending on usage. Please understand. |
| Smoking | Smoking is prohibited within this facility. There are ashtrays outdoors. |
| Check-in time | 15:00 |
| Check-out time | 10:00 |
| Credit cards accepted locally | Visa / MasterCard/DC / JCB / AMEX / NICOS |
| Cancellation provisions | Two days before:30% of room rate One day before:50% of room rate On the day of arrival:100% of room rate *If there are cancellation policies set for each accommodation plan, those will take precedence. |
Hot Spring Information
| Hot Springs | Shimosuwa Onsen (100% natural hot spring)*Artificial hot springs not included |
|---|---|
| Hot Spring Qualities | Simple hot spring(Hypotonic, weakly alkaline hot spring) |
| Efficacy | Fatigue recovery / Health Promotion / Neuralgia / Muscle pain / frozen shoulder / motor paralysis / Stiffness in joints Uchimi / Bravery / chronic gastrointestinal disease / Sensitivity to cold / hemorrhoids / Recovery period |
| Hot Spring Tax | A hot spring tax of 150 yen for adults will be charged separately. |
| Use of private baths | Private hot springs require reservations for each room, and reservations will be accepted at check-in. The hot spring baths are located in the basement and on the 4th floor, but the 4th floor is exclusively for guests staying in the Melody Room. Please understand that the service may not be available during busy periods. |