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Facilities and services
Facility
Facility and service information
- This facility offers a functional and relaxing space to ensure a comfortable stay for guests visiting for business or leisure.
We also offer "Melody Rooms" (twin/double), perfect for sightseeing or a rewarding stay.Renovated in 2025, the rooms offer private hot spring baths and relaxation rooms.
Enjoy a moment of relaxation between business trips and to unwind from the fatigue of travel.
Front deskWe welcome you upon arrival in our bright and spacious lobby.
At the front desk, we can provide information on nearby tourist attractions and restaurants.【Location】 1F
【Reception hours】 Check-in 15:00 / Check out 10:00
Music box exhibition
Next to the front desk, we have on display a music box made by NIDEC INSTRUMENTS CORPORATION (formerly Sankyo Seiki), a technology that Shimo-Suwa Town is proud of around the world.
If you have time, please also stop by NIDEC Music Box Memorial Museum "Suwanone."
In-hotel shopBeer and other alcoholic beverages, soft drinks, sweets, and snacks are sold next to the front desk.【Opening Hours】 15:00 to 23:00
Private hot spring with free-flowing water from the source
We offer natural hot springs that are available to guests staying at the hotel 24 hours a day.
Relax and soothe the fatigue of travel or work in the hot spring waters directly from the source in the hot spring town of Shimo- Shimo-Suwa.
Private hot springs must be reserved for each room.
If you would like to use this service, please ask the front desk for your preferred time when you check in.
*Depending on the reservation situation, we may not be able to accommodate your desired time slot.Please understand.【Location】 B1F
【Open Hours】 <Reservation required> Available 24 hours a day(1 slot 45 minutes)
Melody Room private hot spring
This Japanese-modern stone-clad bathtub was created by a master craftsman using lavish amounts of rare natural stones, Towada stone and granite.
The hot spring is, of course, a natural spring from Shinshu Shimosuwa Onsen.【Location】 4F
【Open Hours】 <Reservation required>From 15:00(Hot spring use 45 minutes / Relaxing Room 45 minutes)
Please let the front desk know the time you would like to use the service when you check in.
Melody Room Exclusive Relaxation Room
This is a private relaxation room exclusively for the Melody Room.
We have installed two "i COCOON" relaxation chairs, which go beyond the boundaries of conventional massage chairs.
After relaxing your body and mind in the natural hot spring water, enjoy a quiet moment at "iCOCOON".
In this "meditation space" where light, sound and vibrations intertwine, you can experience the ultimate relaxation, as if wrapped in a cocoon.
Breakfast venue
Breakfast is served at Sora Sora, a tenant on the first floor.【Location】 1F
【Breakfast time】 From 7:00 to 8:30
Bicycle rental
A charge-assisted bicycle that can travel 1,000km on a single charge. "evol GNU"
A cycling road has been established along course for one lap Lake Suwa (16km),
You can enjoy the scenery of Lake Suwa, the hot spring town, and the magnificent views of Mt Fuji and Yatsugatake!
It is also convenient for sightseeing, including at Suwa Taisha Shrine.Commemorating the start of bicycle rental! Great special price!
【Usage fee】 2,000 yen per day(Helmet rental included,Insurance included)
【Open Hours】 8:00 to 17:00
【Number of units】 10 units
Generally, a reservation is required in advance, but you can use the facility on the day if there is availability.
Vending machines and microwave ovensThere are vending machines (soft drinks) and a microwave on the 3rd floor.【Location】 3F
Wi-Fi available in this facilityFree Wi-Fi is available throughout the entire facility.
In addition, all guest rooms are equipped with wired LAN lines, so even guests with computers that do not support wireless LAN can use the Internet with peace of mind.
By connecting to the LAN jack in your room, you can send and receive emails, browse the web, and use data communications free of charge.
LAN cables are available for rental at the front desk, so please feel free to ask.
*If you wish to use a wired connection, please bring a computer with a LAN port.
If multiple customers use the service at the same time, communication speeds may decrease.Please understand.
Common services and basic information
| Number of rooms | Total number of rooms: 24:22 Western-style rooms / 2 Japanese-style rooms Western-style room translation:13 single rooms(17m²)/ 4 double rooms(17m²)/ 5 twin rooms(22㎡) |
|---|---|
| Standard Room Facilities | All rooms have bath and shower toilet/ Shower in all rooms / All rooms are air-conditioned / tv set / refrigerator / dryer / Down duvet Mineral water and tea are provided in the refrigerators in the rooms. All of these are provided free of charge, so please help yourself. |
| Amenities | yukata / Bath towels / Hand towels / shampoo / conditioner / Body soap / hairbrush / Toothbrush / Toothpaste |
| Rental equipment | LAN cable(Internet Cable)/ Trouser press |
| Paid services | Copy/Fax/Courier service available/ massage / Bicycle rental |
| Wi-Fi available in this facility | How to connect:Wired LAN / Wireless LAN PC Rental:No Internet connection:Free |
| Smoking | Smoking is prohibited within this facility. There are ashtrays outdoors. |
| Check-in time | 15:00 |
| Check-out time | 10:00 |
| Credit cards accepted locally | Visa / MasterCard/DC / JCB / AMEX / NICOS |
| Cancellation provisions | Two days before:30% of room rate One day before:50% of room rate On the day of arrival:100% of room rate *If there are cancellation policies set for each accommodation plan, those will take precedence. |
Hot Spring Information
| Hot Springs | Shimosuwa Onsen (100% natural hot spring)*Artificial hot springs not included |
|---|---|
| Hot Spring Qualities | Simple hot spring(Hypotonic, weakly alkaline hot spring) |
| Efficacy | Fatigue recovery / Health Promotion / Neuralgia / Muscle pain / frozen shoulder / motor paralysis / joint stiffness / Uchimi / Bravery / chronic gastrointestinal disease / Sensitivity to cold / hemorrhoids / Recovery period |
| Hot Spring Tax | A hot spring tax of 150 yen for adults will be charged separately. |
| Use of private baths | Private hot springs require reservations for each room, and reservations will be accepted at check-in. The hot spring baths are located in the basement and on the 4th floor, but the 4th floor is exclusively for guests staying in the Melody Room. Please understand that the service may not be available during busy periods. |